TAV IT : General Overview

Looking at the airport business today, we discover various issues that challenge the airport operations running smoothly. Continuous growth in the number of people using air travel and rapidly growing service level requirements while having limited resources and facilities in hand force the airport operators to reconsider and improve their business procedures accordingly. On the other hand, we see that the complexity in business processes causes lack of collaboration among parties like airport authorities, airlines, ground handling, and air traffic control within the airports. Another reason for such an undesired outcome is that the subsystems used for routine operations are built on propriety technologies. Consequently, the subsystems cannot operate in a collaborative manner and they prevent airport operators and other parties to establish an all integrated and fully automated airport management system. And finally, they became reluctant to come up with new solution alternatives that resolve this very issue, because of the high visibility threat in media.

All the optimization and automation needs in business processes are vital and highly critical. An airport operator must take necessary actions proactively in order to minimize the potential for operational failures. Otherwise such failures lead to a variety of undesirable consequences such as operational losses, dramatic decrease in quality of services provided both to passengers and third parties, and so on. Finally, this would ruin the image of the airport itself.

Additionally looking the subject from another perspective, airport operators should have the managerial insight to plan and forecast the airport operations hence increase the revenue while promoting the airport and enhancing its service quality.

In the light of these findings, putting new technology to good use becomes inevitable for ensuring smooth running operations, lowering operational costs and ultimately in the airport. In other words, utilizing the resources with full efficiency, while keeping productivity in mind, becomes the key factor in becoming competitive in airport management business.

TAV IT : Company Description

Started its journey as the subdivision of TAV Airports Holding with a dedicated line of business, TAV Information Technologies Co. evolved as well as TAV Airports Holding did in a brief time. With products and services that are highly dedicated to operational and financial process optimizations in aviation, TAV IT eventually was founded as an independent company and became one of the most significant subsidiaries of TAV Airports Holding Group in a very short time. The  main objective of TAV Information Technologies Corporation is establishing and delivering integrated turnkey airport systems, redefining how an airport is operated by not only providing IT solutions but also by increasing awareness through offering new ways of practices for improving efficiency. Currently the company’s products are up and running in several airports including Istanbul Ataturk Int’l Airport, Ankara Esenboga Int’l Airport, Izmir Adnan Menderes Int’l Airport, Monastir Habib Bourguiba Int’l Airport.

With its in-depth know how of "Airport Business" and exhaustive contemporary expertise in "Airport Infrastructure" TAV IT offers the best solutions, utilizing a large portfolio of complete services from Analysis to Design from Consultancy to Support & Maintenance and delivering turnkey solutions for Greenfield and Brownfield airport projects with all sizes while ensuring no business interruption. With highly talented and experienced professionals who are specialized in the notion of airport operations and businesses, TAV IT delivers its proven software products as complete solutions, improving the airport operations with solid methods and enabling airport operators focus on their core business.

Utilizing high-end technologies and both cooperating with IATA XML Workgroup (XMLWG)’s next generation business-to-business messaging standard and emphasizing the implementation of the standards in its product portfolio provides the ability to build composite applications and creating a self-healing infrastructure that reduces management costs , TAV IT is proud to present its unique and proven solutions to the market.

“The solutions provided by TAV IT achive fast return on investment while reducing operational expenses. The solutions for airport business, provides enhanced management facilities to all airport executives."

TAV IT : AIRPORT SYSTEMS PRODUCT PORTFOLIO

Looking into our complete product porftolio, starting with Airport Business Suite would surely be much more proper in terms of its role in the modern airport management.Airport Business Suite (ABS) provides an integration backbone within all parties of an airport, stores, distributes; real time flight data (aeronautical and non-aeronautical), financial and operational data. ABS transforms all these data to fast and accurate financial figures. ABS consists of two main elements; Airport Operational Database (AODB) and Information Exchange (IX). The backbone of the TAV IT ABS, IX (aka Information Broker) handles the integration of disparate systems by providing intelligent routing mechanisms, with high availability features,that enables ABS deliver vendor independent integration with all subsystems. Integration of the systems is to achieve true automation of the airport

business processes so that there will be less human intervention on that particular business

processes (flight updates, passenger data, baggage operations etc.) wherever necessary.

AODB, offers complete application components providing every possible functionality needed in airport operations, requires almost no manual intervention and thanks to facilities delivered by IX, it orchestrates the integration of many subsystems without any additional effort and becomes the key actor of whole airport operations.

Although ABS comes as a bundled package incorporating many modules to carry out required operations, one of the modules it offers stands out taking on a very critical mission: Commercial Management System (CMS). Simply put CMS is the commercial management application that excellently completes the operation lifecycle as well as the ABS package. CMS is specifically constructed for airports’ financial needs, processes and workflows with the necessary facilities delivered.

Making use of CMS, management, tracking and revenue generation of aeronautical and non-aeronautical services are much easier and smoother than ever. The enhanced and dynamic Tariff Management capability, automated revenue generation, fully configurable and adaptable service definitions, triggering billing process either with automated or user trigging method and many other additional functionalities enables CMS to deliver every possible facility airport executives would possibly require in terms managing the billing process. As last but not least CMS is also capable to be integrated with any ERP system in the market including the local ERP solutions and at the end of the day delivers a substantial value: shortening time-to-invoice.

Thanks to its fully flexible , customizable and repeatedly proven technological infrastructure for billing management, CMS can easily be adapted to any regulations and legislations and ultimately enable the airport operators manage billing operations and complete control of revenues regardless of airport size and its procedures.

Another outstanding product from TAV IT's portfolio is Flight Information Display System (FIDS). On the contrary of regular FIDS applications,  TAV FIDS presents itself to the market as the leading nominee for changing the conventional information display approach. The product offers the best possible solutions for all airports from all sizes. The complete solutions delivered by TAV IT FIDS entitle the product re-define “FIDS concept” and exceeds the standard requirements expected from a common FIDS.

On top of its essential capabilities, TAV IT FIDS presents a complete Media and Advertisement Management module with exhaustive content and media management capabilities that truly exceeds the expectations of airport executives because of its substantial financial value delivered. 

Once every display device in the airport becomes the source of income, those service charges have to be carefully consolidated and converted into financial figures as soon as possible. Here nothing could be more suitable than a billing management system with native integration infrastructure.

TAV IT CMS which is offered as a product under Airport Business Suite (ABS) bundle, is the solution that leads the airport authorities and operators to the total billing solution while enabling them taking full control and manage the monetary data both for aeronautical and extra aeronautical service charges from a centralized point.

Last but not least another exclusive functionality that surely differs our FIDS product from its rival is the sophisticated Content Management Module.This praiseworthy module is built on the idea of implementing a flexible graphic container that is capable of displaying every kind of graphic content. This modern container at the highest level has layouts and portlets that have their own customizable templates. The structure lets users easily implement and convert their conceptual designs into actual ones. The module comes with very rich screen templates library for resource and public monitors. The state of the art content editor is the crucial part of the module allows authorized users to create layouts, portlets and templates as well as custom content. The editor’s drag and drop capability, broad image repository, and preview function of the designed content accelerates content generation. Thus the authorized personnel are enabled to perform any desired updates on display devices respectively as a result of letting the users make every possible modification.

One of our recently completed projects in our product portfolio is Resource Management System (RMS) which will be presented to the aviation market and undoubtly change the way of managing resources in the airports with brand new and innovative solutions and capabilities.

Resource Management System is intended to increase the service levels dramatically and enabling airport operators and authorities managing both mobile and immobile resources throughout the airport. Briefly the system offers management of resources. Additionally it collects the historical data, enables for soft-hard constraints and becomes an expert system ensuring the contribution of airport authorities by maximizing the revenues.

Comprising expert system facilities and pure R&D works employing sophisticated mathematical modeling functionalities RMS is one of the most distinctive products among its rivals on the market that we offer in our product portfolio.

Also TAV IT provides Information Kiosk System (IKS) solution for airports to install within the area of their terminals for multiple purposes. Information Kiosk System(IKS)  incorporates multimedia kiosks with easy-to-use touch screens that allow passengers to view real time information. That being said, IKS while being capable to be operated with other subsystems through integration ensures meeting all expected functionalities a given airport require.

All these solutions stated above results another vital issue coming to surface as Collaborative Decision Making (CDM); bringing   airport operators, ATC, aircraft operators, ground handlers, CFMU & ATM network and civil aviation authorities together in an effort to improve air traffic management through information exchange, data sharing and improved automated decision support tools.

TAV IT : The System Integrator

Thanks to TAV IT’s high command on airport systems with business experts and engineers who have fully insight in this domain, TAV IT holds the capability and the maturity to take on the system integrator role in an airport. Consequently TAV IT gathers both its product portfolio and other subsystems under a common platform and builds the integration required as a uniform network. In this integration CUTE, CUSS , LDCS , BRS , BHS and Airport Host Systems are also implemented with minimum development effort.

TAV IT is the leading member of the SITA Partner Program; the first and the only exclusive Certified Business Partner of SITA, which is one of the world's leading global industry companies in aviation. As a member of the program TAV IT can add proven industry standard solutions from SITA to its portfolio such as AirportConnect CUTE, AirportConnect Kiosk, BRS BagManager & BagMessage.

After the agreement sign on in 2005, TAV IT has proven its capability with highly experienced and dedicated personnel in a very short time by implementing CUTE and BRS solutions successfully in various airports with different scales including the region’s busiest airport Istanbul Ataturk Airport.

“TAV is an excellent example of the type of partner we are looking for at national and regional level across the globe. They have a deep understanding and commitment to air transport in Turkey and we are looking forward to providing the training and building the competencies necessary for TAV staff to work successfully with our products.”

                                                                                  Umar Khan, SITA VP for Indirect Channel

In May, 27 2008; SITA executives and Value Added Resellers from around the world gathered for the “Channel Partner Annual Meeting” event in Istanbul. There TAV IT had the chance to present its product portfolio along with the in-depth airport business experience gained by having implemented successfully airport integration projects within the region and had highly been appreciated by the participants of the event.

TAV IT : Network & Telecom Systems Infrastructure Implementor

In modern airports, in order to meet the requirements of today’s ever challenging business, it is not recommended but required to present a complete IT facility starting from telephony, networking and ending with airport systems and integrating them. As known most of those components are not visible to public within the terminal area, however they provide many indispensable facilities such as telephony, networking, security and other vital infrastructural services. Having duly examined the needs in airports on a continious basis,TAV IT strives to exceed the expectations of airports in the Telecom & Security area by meeting today’s any infrastructural implementation needs while utilizing best of breed technologies and integration approach. As TAV IT we are also capable to deliver the installation of countless subsystems for building a complete IT infrastructure any airport would need. Although there’re plenty of facilities in our portfolio, some outstanding components are as follows:

Those solutions include ToIP/VoIP, IPTV, DNE, SCS, MC, SACS, CCTV, FAS, PAS, BMS and CPMS. Below is given some brief descriptions for some of those systems.

VoIP : Making use of VoIP adapters airport staff can easily communicate within the terminal area without any additional fee. On the other hand this facility can be utilized as an additional service area for customers with or without an additional fee. VoIP enables the users to use various features expected for free such as Voice Mail, Call Forwarding, Caller ID while delivering lower cost service compared to landline telephone rates.

IPTV : One of the most popular technological topics in our era, IPTV distributes live or prerecorded TV and audio/video over existing data network. Given that this unlimited distribution can incorporate every network connected TV/PC. Although IPTV uses the existing data network, it doesn't compromise the network security

MC : Master Clock can be called as the reference point for almost all the subsystems throughout the airport along with the terminal itself. Given that it provides a very critical service for those systems by dispatching the precise clock in real time.

CCTV : Another indispensable facility in managing major buildings such as airports is the CCTV that takes on surveillance task by all means and meets the security requirements as expected.

BMS : Building Management System (BMS) is usually configured in a hierarchical manner, to control, monitor and manage all the equipment installed in the terminal building. This equipment can include heating, ventilation, cooling, security, and lighting

CPMS : Car Parking Management System is intended to control the flow of traffic in and out of a parking facility of an airport, track all revenue generated by the facility, and assist in capturing potential revenue reduction.  A CPS System in an airport can provide some additional functions such as license plate recognition or automatic vehicle identification integration etc. But the main purpose of the system is the efficient management of parking facilities in terms of traffic flow and revenue.